Exchange policy

Glowzycart Exchange Policy

  1. Exchange Available on Kurtis
    Exchange is available only for Kurtis priced above ₹300. Other products are not eligible for exchange.

  2. 7-Day Exchange Window
    Exchange requests must be placed within 7 days of receiving the order.

  3. Product Condition
    The Kurti must be unused, unwashed, undamaged, and have all original tags and packaging intact.

  4. Damaged or Wrong Product
    If you receive a damaged, defective, or incorrect Kurti, please contact us within 48 hours of delivery with your Order ID and clear photos or an unboxing video.

  5. Exchange Process
    Once the returned Kurti passes our quality check, the replacement will be shipped subject to size and stock availability. Refunds are not provided for size or preference-related exchanges.

How to Request an Exchange

To request an exchange, email us at glowzysupport@gmail.com within 7 days of receiving your order.

Please include:

  • Order ID

  • Product name

  • Reason for exchange

  • Required size (if applicable)

  • Clear photos of the product

Our team will review your request and guide you through the exchange process.

Email

glowzysupport@gmail.com

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Easy exchange

Exchange is available only for Kurtis.

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